For the sake of others in pain who need urgent appointments, please try to give at least 48 hours notice of cancellations.
We reserve the right to charge 50% of agreed treatment fee if less than 24 hours notice (office days), or 2 days at weekends.
Non attendance carries a 50% of treatment fee charge.
Those who do not attend, or who give less than 24 hours notice once will be asked to pay a £10 deposit on their future booking.
Telephone reminders to landlines given free on request. Please ask when making your booking and be sure to check your ansaphone!
We cannot answer for what you write in your diary or on you calendar – only what has been written on the appointment card!
Payments by debit card carry no extra fee, but credit cards carry a 4% extra bank charge.
Direct debits can be set up for larger ongoing fees, such as hyperbaric treatments.
Receipts issued free at the time of a treatment, but if a receipt needs to be posted, there is a £1 charge, and the postage will be 2nd class.